Terms of service

Terms of Service

Overview

This website is operated by Urban Jiko. Throughout the site, the terms “we”, “us” and “our” refer to Urban Jiko. By accessing our site or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

Please read these Terms carefully. By using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use our Services.

Section 1 - Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • You may not use our products for any illegal or unauthorized purpose.

  • You must not transmit any worms, viruses, or destructive code.

  • Any breach of these Terms will result in an immediate termination of your Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

  • Your content (excluding credit card information) may be transferred unencrypted over various networks.

  • Credit card information is always encrypted during transfer.

  • You agree not to reproduce, duplicate, copy, or exploit any portion of the Service without express written permission from us.

Section 3 - Accuracy of Information

While we strive for excellence, we are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only. Any reliance on the material on this site is at your own risk.

Section 4 - Modifications to Service and Prices

  • Prices for our products are subject to change without notice.

  • We reserve the right to modify or discontinue the Service at any time.

  • We shall not be liable to you or any third party for any price changes or discontinuance of products.

Section 5 - Products and Services

Certain products may be available exclusively online. These may have limited quantities and are subject to return or exchange only according to our Refund Policy.

  • We make every effort to display colors and images accurately, but we cannot guarantee your monitor's display will be exact.

  • We reserve the right to limit sales to any person, geographic region, or jurisdiction.

Section 6 - Billing and Account Accuracy

We reserve the right to refuse or cancel any order. We may limit quantities purchased per person or household. In the event of a change or cancellation, we will attempt to notify you via the email provided. You agree to provide current, complete, and accurate purchase and account information.

Section 7 - Third-Party Links & Tools

We may provide access to third-party tools or links to third-party websites. We do not monitor these and are not responsible for their content, accuracy, or any harm resulting from your use of third-party resources.

Section 8 - User Comments and Feedback

If you send us creative ideas or comments, you agree that we may, at any time, edit, copy, and distribute them in any medium. We are under no obligation to maintain comments in confidence or pay compensation for them.

Section 9 - Prohibited Uses

You are prohibited from using the site for:

  • Any unlawful purpose or to solicit others to perform unlawful acts.

  • Infringing upon intellectual property rights.

  • Harassment, abuse, or discrimination based on gender, religion, race, age, or disability.

  • Uploading viruses or tracking the personal information of others.

Section 10 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted or error-free. You agree that your use of the service is at your sole risk. In no case shall Urban Jiko, our directors, or employees be liable for any injury, loss, or claim arising from your use of the service or any products procured through it.

Section 11 - Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Canada.

Section 12 - Mobile Terms of Service

By consenting to Urban Jiko’s SMS service, you agree to receive recurring text messages (e.g., order updates, promotions).

  • Opt-out: Text STOP to +18776941505 at any time.

  • Assistance: Text HELP to +18776941505.

  • Message and data rates may apply.

Section 13 - Contact Information

Questions about the Terms of Service should be sent to:

📩 urbanjikokitchen@gmail.com